Lifekind.com Reviews

At Lifekind, customers can submit a new return request or check the status of an existing return request by visiting their return center. They offer a 90-day comfort exchange on their mattresses. If needed, customers have as many as 90 days to adjust comfort, or request an exchange.

In terms of shipping, Lifekind offers free shipping on all mattresses to your door. They also offer mattress haul-away and upgraded delivery options including in-home delivery and setup for a fee. The cost of in-home delivery is calculated at checkout and can be paid in 4 interest-free installments. The delivery options include Threshold (inside your front door/garage door), Room of Choice (up two flights of stairs delivered inside your room of choice), and White Glove (delivery up two flights of stairs, mattress setup, and debris removal).

Lifekind.com is a platform that offers a wide selection of Certified Organic and Naturally Safer® products. The popular products include Certified Organic Mattresses, made from the highest-quality, certified organic materials, with unique design features including dual-comfort options, sculpted surfaces, floating pillow tops, support for adjustable bases and more. They also offer Certified Organic Bedding including pillows, sheet sets, bed blankets, throws, comforters, mattress toppers, mattress and pillow protectors, underbed pads and more. For pet lovers, they have Certified Organic Pet Beds made with organic cotton and organic latex. They also have a collection of Certified Organic Home Textiles including shower curtains, hand towels, hot plates, aprons, ironing board covers and more. For the little ones, they offer Certified Organic Youth & Baby Products including plush toys, nursing pillows, toddler pillows, sleepsuits, and rompers. In addition, they have Naturally Safer® Personal Care Products made with certified organic and natural ingredients, including shampoo, conditioner, soaps, lotions and more. All these products are made in the USA† and have been best sellers for more than 20 years. They also offer a 20-year limited warranty and 90-day comfort guarantee on their mattresses.

Lifekind.com provides easy and affordable financing via its partner, Shop Pay. This allows customers to pay over time. The process is simple: add items to the cart, check out with Shop Pay, and choose the option to pay in installments. This option enables customers to split their purchase amount into 4 equal installments. The first payment is due when making the purchase. There are no interest or fees, and checking eligibility has no impact on credit. There's also no obligation to purchase when prequalifying for financing. Importantly, there are no late fees if a scheduled payment is missed. The installments option on Shop Pay is available on debit cards. If a return is made on a purchase through Installments with Shop Pay, the refund process depends on the refund amount in relation to the remaining Shop Pay Installments balance. If the refund amount is less than the remaining balance, one can expect a smaller payment balance on the final payment or less future payments on the remaining loan balance. If the refund amount is more than the remaining balance, the difference is refunded to the original payment method within 3 to 10 business days.

Lifekind's customer service can be contacted via email, phone, or live chat on their website. Their contact information can be found on their website's "Contact Us" page.

Most orders are eligible for expedited shipping, if available, at checkout.

Yes, gift wrapping is available for a fee. Customers can check if products in their cart are eligible for gift wrap by visiting the cart page.

Yes, Lifekind offers warranties on their mattresses, pillows, and mattress toppers. The length of the warranty varies depending on the product, and full details can be found on their website.

In-stock items usually ship within 48 hours, while made-to-order products like mattresses and certain bedding items will be shipped within 7-10 days.

Lifekind's return policy allows for the return of unused and unopened products in new condition within 30 days of purchase for a refund or store credit. It's important to note that certain products, such as mattresses, toppers, foundations and box springs, and custom-order products, are subject to exceptions and may not be eligible for return or refund under this policy.